Selected results

What changed, what shipped, and what the client kept.

These are redacted examples from consulting work across Japan-based SMEs. Names are omitted because client systems, pricing, access patterns, and vendor relationships are usually sensitive. The goal here is simple: show the kind of operational change the work actually produces.

¥6.5M annual revenue increase for a community client after payment and membership integration
120× traffic growth for a construction firm: from under 5 to 600+ daily visitors
3+ qualified leads added per month via Reddit outreach automation

Case snapshots

Three examples from the field.

Community organization · Tokyo

¥6.5M revenue increase

Scope Payments, membership, event operations
Timeline 6 weeks

Starting point

Collecting payment by bank transfer, running events off a broken website, emailing a messy list with account details, and hoping people paid in advance.

What changed

Integrated Stripe payments, Luma event management, and membership tracking into one operating system. Revenue became visible and predictable for the first time.

Intervention

  • Replaced manual bank-transfer collection with online payment and confirmation flow
  • Connected event registration, attendee management, and membership tagging
  • Created a clean reporting layer so the operator could see what sold and who renewed

Client kept

  • Tool inventory and payments workflow map
  • Integrated event + membership operating setup
  • Reporting view for revenue, attendance, and active members

Construction firm · Japan

600+ daily visitors, 7 qualified inquiries/month

Scope Website rebuild, content system, lead capture
Timeline 4 months

Starting point

Under 5 visitors per day. Bloated images, thin content, orphaned pages, off-putting copy, and a generic domain that signaled nothing about the business.

What changed

Full rebuild with hub-and-spoke content architecture, optimized media, a tighter contact path, and a premium industry domain secured. Top Google placement within 6 months.

Intervention

  • Rebuilt the content structure around service intent and local search demand
  • Compressed and replaced heavy media that was dragging load speed
  • Cleaned the contact path so qualified inquiries had a clear route in

Client kept

  • Redesigned site architecture and service-page plan
  • Content publishing system with image and SEO cleanup
  • Lead capture flow tied to the rebuilt site

SME operator · ongoing

3+ converting leads/month from Reddit

Scope Monitoring, outreach workflow, lead routing
Timeline 2-week initial setup + monthly optimization

Starting point

No systematic way to reach the communities where qualified buyers were already asking relevant questions.

What changed

RedditReach monitors target subreddits for relevant posts and surfaces reply opportunities. The client schedules contextual responses and converts Reddit traffic into paying customers.

Intervention

  • Defined the trigger conditions that qualify a discussion as worth answering
  • Created a repeatable review-and-response workflow instead of ad hoc posting
  • Connected replies to a lead capture path so useful conversations became attributable

Client kept

  • Target-subreddit monitoring setup
  • Outreach review workflow and response guidance
  • Lead attribution path for downstream follow-up

Redacted deliverables

What the work looks like on paper.

Clients do not just get calls and advice. They get operating artifacts they can hand to staff, vendors, accountants, and future hires.

Redacted sample stack audit report showing findings, summary metrics, and blocked client details.
Written memo

Stack Audit report

A written memo that inventories tools, maps workflows, flags cost leaks, and prioritizes what to kill, fix, or rebuild first.

Representative first-page audit layout with the client name, systems, and financial details redacted.

  • Tool and subscription inventory
  • Workflow map with friction points
  • Priority-ranked recommendations
Redacted migration plan showing phased cutover steps, owners, and blocked client-specific tasks.
Execution plan

Migration and rebuild plan

A scoped execution document showing the target stack, handoff sequence, owner responsibilities, and what needs to happen before a cutover.

Representative implementation plan showing the phase order, dependencies, and task ownership with specifics removed.

  • Target-state architecture
  • Migration sequence and dependency list
  • Owner and vendor handoff notes
Redacted operating runbook showing admin notes, workflow rules, and maintenance sections with sensitive content blocked.
Runbook

Operating runbooks

Documentation the client keeps after delivery: access notes, workflow rules, reporting logic, and what to do when something breaks.

Representative runbook structure for owners and operators, with credentials, vendor names, and internal procedures redacted.

  • Admin and access map
  • Workflow and escalation notes
  • Reporting logic and maintenance checklist

Need procurement details first?

Need the operating model, not just the outcome?

If you want to know how access, NDAs, reporting cadence, and mixed-language vendor coordination work in practice, those details live here.

Proof Selected results Redacted outcomes, what changed, and sample deliverables. Process How engagements work Access, NDA, reporting cadence, vendor coordination, and ownership. Buyer fit Foreign-owned SMEs in Japan How I work with mixed-language teams and Japan-specific vendor realities.

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