IT support and administration in Japan, at the stage you need.
Start at the stage that fits. Diagnostics shows what you already run. Digital Baseline puts that foundation in working order. Ongoing Stewardship administers it month to month. Operational Expansion adds the next tools and workflows. Go through every stage in order, or start with Baseline or Stewardship today. You decide.
Where you are, what that means, and how to get to the next level.
Each stage stands on its own. Work through them in order, or begin at the one you need now.
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Decision Session
¥28,000 + tax Flat fee
A 45-minute conversation before a written report, when you want to test the question first. No written follow-up.
Decision Session in detail → -
Diagnostics
¥158,000 + tax Starting price
Diagnostics maps the tools, ownership, and workflows you already run, looking to see what's working, what is not working, and the opportunities directly in front of you. You get a written report and a debrief to use in making the changes yourself.
Diagnostics in detail → -
Digital Baseline
¥551,000 + tax Starting price
A one-time engagement to put the technology foundation in order: sites, accounts, access, and the systems people use every day. When that foundation is set, I hand over the keys. You drive.
Digital Baseline in detail → -
Ongoing Stewardship
¥189,000/month + tax Starting price / month
Keep me on retainer to administer the stack. You can start here directly, or move here after a Digital Baseline. We'll set the priorities together, and I'll bring my judgment and execution to how the systems are run. Uptime, cost savings, communications protocols, and more. This fee does not include annual domain name registration or renewal, or your Squarespace subscription (or an equivalent site subscription). You pay those separately.
Ongoing Stewardship in detail → -
Operational Expansion
By scope No fixed price
New infrastructure, new workflows, new team members coming online, and deeper use of the stack you already run. I do that work with you, on the foundation we put in place.
Operational Expansion in detail →
For product development, production coordination, and ecommerce, see white-label product development.
Specification
What each stage includes.
| Detail | 00Decision Session | 01Diagnostics | 02Digital Baseline | 03Ongoing Stewardship | 04Operational Expansion |
|---|---|---|---|---|---|
| Format | 45-minute call | Fixed-scope review | One-time project | Monthly retainer | Scoped project |
| What you receive | A live discussion, no written follow-up | Written report and debrief | A working foundation, handed over | Ongoing administration of the stack | New tools, workflows and people on the foundation |
| Who makes the changes | You | You, using the report | Me, with your team | Me, month to month | Me, with your team |
| Price | ¥28,000 + tax, flat fee | From ¥158,000 + tax | From ¥551,000 + tax | From ¥189,000/month + tax | By scope, plus tax |
Why the tools matter
Technology Categories
These categories cover what customers can do, how the team works, and whether the numbers hold up. The right tool in the right place takes delay out of work people already do.
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Websites and customer systems
The public site is where customers inquire, book, and pay. A clear structure and a working path through those steps turn attention into completed business.
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Internal tools and integrations
Email, spreadsheets, and staff tools that do not connect force the same facts to be typed twice. Connected tools give the team one place to work from.
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Data and reporting
Decisions stall when reports take days or the numbers are hard to trust. Clean records and a repeatable report show what is actually happening.
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Automation and AI
Recurring copying and checking consume hours that belong with customers. Automation, including AI where the output can be checked, takes that repetition off the team.
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Media production
Photography, video, and writing make a launch, a property, or an event understandable. They matter when the offer is real and the public story still needs to catch up.
Explore the category
Media production detail →
The cost
The real cost of going it alone.
A lot of people don't update their stuff, don't manage it, don't administrate it. And at the end of the day, do they get the job done? Yes. They do. But they spin their tires. They spend more money. They take longer. And they're more stressed out about all of it.
I'm not saying you can't accomplish what you set out to accomplish without me. What I am saying is: you're going to do it in a much slower, more painful, and costly manner, with slimmer margins and a much higher stress level.
The work gets done either way. The question is what it costs you to get there.
Tell me what has to change.
Describe the work and any deadline. We agree the scope and price before starting.